Contact information

Contact gloqora

gloqora serves customers in the United States with furniture and related products. If you have a question about an order, delivery, a product, a return, or a refund, you can contact us by email or phone using the details below. Please choose the contact method that works best for you and include enough information for us to understand what you need help with.

How We Can Help

You can contact us about questions that come up before or after placing an order. For an order inquiry, tell us what you would like us to check and include the order number if you have one. If your question concerns a particular item, include its name or other identifying details so we can understand which furniture product you mean.

For a delivery question, describe the concern and include any order details that may help us identify the shipment. For questions about a furniture product, let us know which item you are asking about and what information you need. If your message concerns a return or refund, identify the order and item and explain the reason for your inquiry. We can then review the information you send and respond to the matter you raised.

Details to Include in Your Message

A clear message helps us understand your question. When relevant, include:

Your order number, if your question relates to an order.
The name or description of the furniture item you are asking about.
A short, clear explanation of the question or issue.
Any other order or product details that are relevant to your inquiry.

Please check that the details in your message are accurate before sending it. If you are following up on a previous inquiry, briefly mention what you contacted us about so we can understand the context. You do not need to include unrelated personal information.

Email and Phone

For written questions, email jiangyu55@gloqora.com. You can also reach us by phone at +81 7026468793. Our customer service hours are Monday–Friday, 9:00 AM–5:00 PM (EST).

When contacting us, use the details below so your message or call is directed to gloqora. Our contact information is listed here for customer questions about our store, furniture products, orders, delivery, returns, and refunds.