Shipping policy

Shipping Policy

This policy describes shipping for orders placed with gloqora through our Shopify store for customers in the United States. It covers the carriers we use, shipping charges, and the transit time provided for orders. Furniture is our primary product category.

Carriers and Transit Time

Orders may be shipped using USPS, DHL Express, UPS, or FedEx. The estimated shipping transit time is 5 to 7 business days. Transit time describes the shipping period; order preparation time is not included in that estimate. Actual delivery timing may vary while an order is in transit.

If shipping or tracking details are shared for your order, you can use them to review the available delivery status. Carrier updates may take time to appear. For a question about a shipment, contact us with your order number and any relevant delivery details.

Shipping Charges and Taxes

Orders totaling $412 or more qualify for free shipping.
Orders totaling less than $412 have a shipping charge of $24.
Prices include taxes. Shipping is the only additional charge.

The applicable shipping charge is shown with your order before you complete checkout. No additional fees apply beyond the shipping charge described above.

Order Details and Delivery Address

Please enter a complete and accurate delivery address and contact information when placing your order. These details help the carrier route your shipment and help us identify your order if you contact us. Please review the information shown at checkout before submitting your order.

After an order is submitted, we review its details and arrange it for shipment. The 5 to 7 business day transit estimate does not specify an order processing or dispatch timeframe.

Delivery Questions or Problems

If your order appears delayed, its delivery status is unclear, or it arrives with an issue, contact gloqora so we can review the shipment details with you. Include your order number, the delivery address used for the order, and a description of the concern. If available, include relevant carrier or tracking information. We will review the information and respond with the next steps for your inquiry.