Terms of service

Terms of Service

Welcome to gloqora. These Terms of Service apply when you access or use our Shopify store or place an order through it. By using the store or submitting an order, you agree to these terms. If you do not agree, please do not use the store. These terms take effect when posted and may be updated as described below.

Our Store and Products

gloqora operates an online store on Shopify for customers in the United States, with furniture as our primary product category. We aim to present product descriptions, images, and other details clearly. Product appearance may vary across screens and devices, and descriptions are provided to help you make an informed selection.

Prices, Taxes, and Shipping

Prices include taxes. Shipping is the only additional charge: orders of $412 or more qualify for free shipping, and orders under $412 have a $24 shipping charge.

Estimated shipping time is 5 to 7 business days. Orders may be shipped using USPS, DHL Express, UPS, or FedEx. Delivery timing is an estimate and may vary during transit.

Orders and Payment

When you submit an order, you are asking us to provide the selected items under the terms shown in the store. An order submission is not, by itself, a guarantee that the order has been accepted. We may review an order and may accept, decline, or cancel it. If we need to contact you about an order, we may use the contact details provided at checkout.

Payment is handled through third-party payment processors. By submitting payment, you authorize the applicable processing of your transaction. The payment processor’s own terms and practices apply to its handling of payment information.

Returns, Refunds, and Customer Support

Returns and refunds are handled under the Return & Refund Policy published in our store. Refunds are processed within 3 to 5 days. For questions about an order, delivery, or a return request, contact gloqora using the details at the bottom of this page.

Accounts and Responsible Use

If you use an account or provide information while shopping, you are responsible for providing information that is accurate and keeping your account details reasonably secure. Please contact us if you believe information associated with your account or order is incorrect or has been used without your permission.

You may not use the store to interfere with its operation, attempt unauthorized access, submit misleading information, misuse another person’s information, or engage in activity that could harm the store, its users, or its service providers.

Store Content and Third-Party Services

Content presented in the store, including text, product images, and design elements, is provided for use in connection with the store. You may not copy, reproduce, or use store content in a way that misrepresents gloqora or without appropriate authorization.

The store may rely on third-party services and may include links to third-party websites. Those services and websites are operated independently and may have their own terms and practices. gloqora does not control third-party content or services, and your use of them is subject to their applicable terms.

Service Availability and Changes

We may update, change, or discontinue parts of the store, and access may occasionally be interrupted for operational or technical reasons. We may restrict access where necessary to protect the store, its users, or its operation. We may also revise these terms by posting an updated version on this page. Continued use of the store after an update means you accept the revised terms.

Disclaimers and Responsibility

We work to keep the store available and its information useful, but online services can experience interruptions, and product displays may differ from how an item appears in person. To the extent permitted by applicable requirements, gloqora is not responsible for losses arising from circumstances outside our reasonable control or from third-party services. Nothing in these terms removes any rights or protections that cannot be limited under applicable requirements.